Picture Caption:

Hugh Pride (right), Director of Information Technology at Mercator, Dnata's IT department, and Taarek K. Hinedi (left), Managing Director of Operations, FedEx Middle East, seen inking the contract that will allow FedEx to benefit from the services of Mercator's IEQ product, an example of FedEx's continuous commitment to improving its services for its customers by using leading-edge technology. IEQ, which has been customised to FedEx' needs, is an efficient, cost and time effective automated solution for a range of IT services including: master airway bill management (MABM), tracking and tracing of the MABMs, bar-code and airway bill printing, access to flight schedules and space availability, status updates and email and text messaging. (Kerala Monitor.com)